Exchange activesync not working for some users post. Explanation the event id 1016 denotes that there occurred a failure in the exchange activesync in the process of trying to access data which was. This can occur due to mobile device connections andor issues with the device software. Exchange 2007 mobile devices not connecting i think i will move this to here as i think the problem is more exchange than server 2008 story so far, exchange server working fine however it was a base install with no service packs. The next time that the device synchronizes with the mailbox, the change is propagated from the item on the device to the item on the exchange server 2010 mailbox. Licensing exchange activesync eas microsoft ip licensing. Exchange activesync will retry exchange activesync requests to the exchange mailbox server. Exchange activesync will temporarily stop making exchange activesync requests to the mailbox server.
In application log, every time someone tries to sync their phone up. A dialog box will appear that states that the virtual directory already exists. I should clarify that this isnt an environment that ive been supporting until recently. Exchange activesync commonly known as eas is a proprietary protocol designed for the. When i looked here for a user that worked he had a microsoftserveractivesync folder with a subfolder pocketpc which in turn had subfolders for the device ids that had syncd. I asked the user to turn on the activesync logging activesync program on the device. One way it can happen is if eas ping commands proxied from exchange 20 to 2010 or 2007 never receive a response back from the downlevel version.
I am sure our taiwanese users using chinese language in mails. Find answers to event id 3005 activesync from the expert community at experts exchange. So, if you have an exchange mailbox outlook, you can synchronize your mobile device with the microsoft exchange server. Activesync works correctly with no errors on the device, but the errors in the logs were troubling. Exchange activesync has encountered repeated failures when it tries to access data on mailbox server %1. Apply on premise activesync mailbox policies to exchange online users script a few months back i published details of my onpremise activesync mailbox policy to exchange online synchronisation script its also available to download in the technet gallery. Exchange activesync server failed to communicate with the exchange mailbox server in a timely manner. Unable to connect using exchange activesync due to. Event id 3005 every 5 minutes event log activesync android. Event id 3005 activesync solutions experts exchange.
Im having this issue with one users phone that stopped syncing recently. Learn what other it pros think about the 3005 error event generated by server activesync. I have a single exchange server setup on a member server and is fba enabled, so i have followed kb article 817379 to setup. If you have an exchange online office 365 account, and you use. Exchange activesync error 3005 status code 422 petri. Exchange activesync is microsofts solution for enabling mobile devices such as smart phones to securely access their email, calendar, contacts and tasks from remote networks. We have been getting event id 3005 for several mobile users who use activesync to get their emails. Also, if the logs are less than 1,000,000 lines, it may be possible to use excel 2010, as the iis. My team mate david paulson maintains a script that will test several of the things i mention below and give you remediation advice. I cant find anything regarding this error, it shows up in the event logs when the users click sendrecieve on their windows mobile devices.
Exchange activesync server failed to communicate with the exchange mailbox server in a timely. This allowed you to simply and easily copy your existing activesync policies to your exchange o. Windows 2003 servers, exchange 2003 enterprise be and 2003 standard fe thank you in advance for any help. Slow mail delivery to outlook or activesync devices. Eas device management profile is a policy of exchange activesync that is used on a microsoft exchange server to manage eas devices. Additionally, the following event may be logged in the application log. When you install exchange 2016, you have exchange activesync enabled. Exchange 2003 and activesync configuration and troubleshooting. How to configure activesync for microsoft exchange servers last updated on 20160606 19. Main page contents featured content current events random article donate to wikipedia wikipedia store. Groupwise with the novell groupwise mobility services software. Turns out, this is a common complaint on the internet forums and there isnt a clear silverbullet fix for it, but here is what worked for me.
They have different makes and models of phone and some are on windows mobile 5 or 6 htc handsets and others on mail for exchange nokia handsets. Exchange active sync event id 3005 outlook forums by. It was working before, and according to the event logs, failed on 228. The exchange activesync protocol is the language spoken between a mobile device or tablet and a messaging server, enabling synchronization of predefined objects. Office apply on premise activesync mailbox policies to. Microsoft exchange activesync protocol is a connectivity link between exchange and other devices synchronizing email, contacts, calendars, tasks, etc. The event logs for managed availability monitoring are located in the event viewer under windows logs applications and services logs microsoft exchange managedavailability monitoring in the logs there were a ton of event id 4 errors. Solved event id 3005 exchange activesync spiceworks. Exchange activesync doesnt have sufficient permissions to create container posted on january 31, 20 september 30, 20 by arjan jorink situation. Exchange 2010 activesync user fails with event id 1104 exchange activesync fails with event id 1104 for a user who has been moved from exchange 2003 or exchange 2007. In the alias box, type a name for the new virtual directory that you want exchange activesync and outlook mobile access to use. The feature is enabled by default while installing the exchange 20. Exchange activesync and issues with attachment download.
The outlook mobile access iis log records always have microsoftserveractivesync in the 7th column assuming w3c logging, and the domain\username in the 10th column. Further to my exchange 2003 activesync troubleshooting guide which can be found here. When an appointment items duration exceeds 24 hours, but is not marked as an all day event, exchange activesync changes the item on the device to become a multiday all day event. Under select a configuration to import, click exchange, and then click ok.
A lot of 3005 errors can be resolved by changing the default website timeout value from 120 default to. This way one can access all corporate email, calendar, contacts, tasks etc using their mobile device. The event on the front end server is fairly generic but the logs show the users account trying to perform some type of delete and mkcol when connecting. What actually active sync does is it connects device and messaging server to synchronize the data. Event id 9 and you cant access owa and ecp after you. Need help with event id 3005 and interpreting w3svc100. We only had the issue on our exchange 2003 sp2 backend clusters. Verify that the exchange mailbox server is working correctly. Customer wants a portion of gal from exchange to sync down to android contacts via activesync. Open menuoptionsexchange serversettingsadvanced settingsevent logging set to verbose and send me the logs in device windowsactivesync. Unexpected exchange mailbox server error activesync. Home forums messaging software exchange 2000 2003 exchange activesync this topic has 9 replies, 3 voices, and was last updated years, 10 months ago by jellsworth.
View ensure advanced features is enabled locate the problem user properties security advanced ensure exchange servers is present tick the box to allow inheritable permissions from this objects parent apply. After that you will get an event log that activesync was unloaded and then loaded. It has been adopted to almost any mobile device, even blackberry has succumbed with yet to be released. In this article, we explore one quick and easy fix for the dreaded asp. Exchange activesync is an exchange synchronization protocol thats optimized to work together with highlatency and lowbandwidth networks. The eas protocol allows devices to synchronize email, calendar, contacts, and tasks over the air with microsoft exchange, and other servers which implement the protocol. Eas is a protocol used to sync emails, contacts, calendars, tasks on mobile devices. Exchange 2003 sp2 febe configuration exesrvexch1 fe exesrvexch2 be. Exchange 2003 intermittent active sync connectivity server fault. Find answers to microsoft exchange activesync event id. The last thing is users calling me with iphone not working and not synching. Verify that the exchange mailbox server is working correctly and is not overloaded.
Even groupware products other than exchange have implemented this protocol to ensure synchronization with ios, android and windows mobilephone devices. Over the years exchange activesync eas has grown into the standard in mobile mail, calendar and contact synchronization. For exchange 2010, 20, and 2016 do this before calling. The server app log displays event 3005 server activesync. Ive spent the last few weeks migrating to windows server 2008 r2 and exchange 2010 from 2 different forest. Exchange activesync is a feature of exchange server 2010 that is installed by default when you install the client access server role. Thus, the data is maintained at both sides and the changes are synched respectively. Ive just started working on it for a firm that subcontracts out to me for it consulting. Serveractivesync windows event log analysis splunk app build a great reporting interface using splunk, one of the leaders in the security information and event management siem field, linking the collected windows events to.
Unable to send with attachments in outlook 20 exchange activesync outlook syncing outlook 365 and sky drive and exchange activesync. Exchange 2010 activesync user fails with event id 1104. How to configure activesync for microsoft exchange servers. Event id 9 and you cant access owa and ecp after you install. I have re initiated all of the virtual directories under default.